Updated March 01, 2021
1. Personal Information
When you use our SubmitX Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the SubmitX Platform.
We may track your preferences, and other information that you choose to provide on our SubmitX Platform. We use this information to do internal research on our users, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
We collect personal information (such as name and email address) from you when you register through the SubmitX platform. We do use your contact information to send you new offers, and information about product updates and upgrades
If you choose to leave feedback on our website or send us a support request at firstname.lastname@example.org , we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our website, we may collect such information into a file specific to you.
2. Use of Demographic / Profile Data / Your Information
We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to enhance customer experience; resolve disputes; troubleshoot problems; help promote a safe service, measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
3. Security Precautions
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the SubmitX Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
4. Children Information
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the SubmitX Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult.
5. Data Retention
We retain your personal information in accordance with appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
6. Your Consent
8. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Ujjaini Nandi
Celeriac Technologies & Consulting Pvt. Ltd
#1101, 24th Main, J.P.Nagar 1st Phase,
Karnataka, India, 560078.
Time: Mon – Fri(9:00 – 18:00)