Updated March 01, 2021
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Celeriac Technologies and Consulting Pvt Ltd and its affiliates (collectively “Celeriac, we, our, us”) collect, use, share or otherwise process your personal information through Celeriac website www.celeriac.co.in, its desktop application, (hereinafter referred to as the “SubmitX Platform or Platform”).
By visiting the SubmitX Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not access or use our Platform.
1. Personal Information
When you use our SubmitX Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the SubmitX Platform.
We may track your preferences, and other information that you choose to provide on our SubmitX Platform. We use this information to do internal research on our users, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
We collect personal information (such as name and email address) from you when you register through the SubmitX platform. We do use your contact information to send you new offers, and information about product updates and upgrades
If you choose to leave feedback on our website or send us a support request at support@celeriac.co.in , we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our website, we may collect such information into a file specific to you.
2. Use of Demographic / Profile Data / Your Information
We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to enhance customer experience; resolve disputes; troubleshoot problems; help promote a safe service, measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
3. Security Precautions
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the SubmitX Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
4. Children Information
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the SubmitX Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult.
5. Data Retention
We retain your personal information in accordance with appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
6. Your Consent
By visiting our SubmitX Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the SubmitX Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal information over the SubmitX Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through e-mail for the purposes specified in this Privacy Policy.
7. Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our SubmitX Platform, or by sending you an email when we are required to do so by applicable law.
8. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Ujjaini Nandi
Celeriac Technologies & Consulting Pvt. Ltd
Golden Square
#1101, 24th Main, J.P.Nagar 1st Phase,
Bengaluru,
Karnataka, India, 560078.
Email: accounts@celeriac.co.in
Time: Mon – Fri(9:00 – 18:00)
9. Queries
If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.